A useful checklist separates work by frequency and facility zone. It should also identify access rules, responsibilities and how completion is checked. Treat the items below as a planning template: your final scope should reflect the actual site, traffic, flooring, hygiene requirements and operating hours.
Core Tasks by Facility Zone
Check only tasks included in the signed scope. Desks, personal items, specialist equipment and restricted rooms should not be touched unless the client has provided clear authorization.
Reception & Entrances
- Remove visible litter and tidy the arrival area
- Vacuum, sweep or mop traffic areas as specified
- Clean agreed interior glass and door surfaces
- Wipe agreed high-touch door hardware and counters
- Check mats and report damage or excessive soil
Work Areas & Offices
- Empty agreed waste and recycling bins
- Wipe accessible horizontal surfaces included in scope
- Dust ledges and visible fixtures at the agreed frequency
- Vacuum or mop floors around accessible furniture
- Report spills, damage or access restrictions
Meeting & Shared Rooms
- Reset tables and chairs without disturbing client materials
- Wipe agreed touchpoints and accessible surfaces
- Clean presentation-area glass when included
- Remove waste and return the room to the agreed layout
- Vacuum or mop the floor
Kitchens & Break Rooms
- Clean counters, sink and faucet
- Wipe appliance exteriors included in scope
- Clean tables and accessible chair surfaces
- Empty waste and replace liners
- Sweep or vacuum and mop the floor
Washrooms
- Clean toilets, urinals, sinks and fixtures
- Clean mirrors and agreed partitions
- Wipe door hardware and agreed touchpoints
- Check dispensers and report or replenish supplies as contracted
- Empty waste and clean floors
Corridors & Common Areas
- Remove visible litter
- Vacuum, sweep or mop based on the floor plan
- Spot-clean agreed glass and visible marks
- Keep exits and access paths unobstructed
- Report maintenance or safety concerns
Tasks Often Scheduled Weekly
- Detail accessible ledges, frames and low fixtures
- Wipe cabinet fronts and reachable doors included in scope
- Clean interior glass beyond routine spot cleaning
- Edge-vacuum agreed carpeted areas
- Detail washroom partitions and base areas
- Review supply levels and recurring problem areas
Deeper Work to Schedule Separately
- High dusting within safe and agreed reach limits
- Baseboard and detailed edge cleaning
- Interior window or partition-glass projects
- Machine floor care or carpet extraction by approved scope
- Detailed appliance-interior or cabinet-interior work
- Seasonal entrance, salt and tracked-soil response
Assign Client and Cleaning-Provider Responsibilities
| Topic | Confirm With Client | Confirm With Provider |
|---|---|---|
| Access | Keys, alarms, escorts and restricted rooms | Arrival window, key control and closing procedure |
| Supplies | Who orders consumables and approved products | What is brought, stored, checked or replenished |
| Waste | Sorting rules and designated collection point | Bins included and final waste handoff |
| Personal items | What staff must clear before service | Surfaces the crew will not disturb |
| Issues | Primary and after-hours contacts | Reporting, response and scope-change process |
Before the First Service
- 1Record authorized access times and the on-site contact.
- 2Document keys, access cards, alarm steps and restricted zones.
- 3Identify fragile, confidential or specialist equipment areas.
- 4Confirm the waste route, loading access and parking instructions.
- 5Walk through the final written scope and escalation process.